Fran is a true sales professional and will teach you what most sales courses will not. She has helped us refine our unique value proposition in a noisy marketplace, and reminded us why we’re in business. She has provided some valuable insights into the subtle nature of the sales process, which has had a direct impact on our business. I would recommend Fran to any business owner looking for practical sales coaching and advice. Di Bunney (Fix-I.T)

This feedback has been received through the SMART-Connect independent client review system.

About this SMART-Connect best practice business advisor

Frances Pratt

Frances Pratt

Sales Success Architect

Over the last 20 years, Frances has worked in and with businesses to improve their sales strategies and outcomes.  She has worked with business in every vertical and both large and small.  Her success comes from helping her clients understand how they are selling now and finding ways to improve how they understand and serve their customers.  She also has experience in helping businesses successfully find and onboard their first sales person and to improve their sales team by knowing and delivering an environment where everyone knows the ingredients for success and how to deliver this for the business.

In addition to her work in sales, Frances has completed a Graduate Certificate in Change Management and an MBA from Melbourne Business School. Coupled with her hands on sales experience, she has a toolbox of sales techniques and frameworks that help businesses to improve their understanding of themselves and their customers.

With her experience as a business owner and company director she understands the pressures of juggling cash flow, staffing and business administration, while you are working on and improving your business.

Frances works with you to understand and deliver on your purpose and potential.

Use the free Business Best Practice Benchmarking Toolkit to find the strengths and weaknesses in your business practices, identify the key gaps that are holding your business back and develop your own business improvement plan

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