This post is one in a series designed to help SME businesses benchmark their business and create a best practice business improvement plan across all of their business processes.  You can find the links to the full series here.  

image of 3D blocks representing technology options floating in space representing options for usage and reviewWhy is it important to regularly review your technology usage?

All businesses use technology. In some ways you can’t do business without it. The best businesses use technology to stay ahead of their competition and be more profitable. However, technology is changing all the time and what was cutting edge yesterday is out of date tomorrow.

To ensure your business doesn’t fall behind, it’s crucial to regularly review your technology across all business. A technology review should always be done in consideration of your business strategies to ensure any investment is going to support you in reaching your business goals.

Your technology review should be done annually after you have created your 12-month business plan. Then revisit the technology review quarterly to ensure you are progressing as expected and to adjust any technology investments as required.


How does your business measure up?

Review your business against this best practice benchmark now

BEST PRACTICE BENCHMARK: Technology Reviews: We regularly review (at least annually) our technology across the business, and develop plans to ensure that we are taking optimum advantage of the benefits to be gained from implementing or upgrading technology solutions that are in line with our business strategy.  #Technology

Here’s a checklist to help you determine how well you are monitoring the effectiveness of your technology usage.

  • We have reviewed the technology in use across our business in the last 12 months
  • Our business plan ensures that we review our technology annually, with quarterly technology check-ups
  • We only make technology investments after a technology review
  • We ensure any technology investment is made in consideration of our business plan
  • We regularly invest in our technology
  • We can see tangible benefits as a direct result of our technology investments
  • We feel we have the right mix of current “best of breed” technology in use across our business
  • We always see a positive ROI on any technology investments made

About the SMART-Connect best practice IT Systems and Security advisor

Damien Battersby

Damien Battersby

IT Systems and Security Specialist

Damien Battersby is founder and managing director of Proactive IT Solutions, an IT company focused on helping business owners improve their bottom line through best practice technology. Over the past 15 years, Damien has worked with hundreds of small and medium business owners helping them get the best from their business through better technology.

By focusing on the business strategy and taking a proactive approach, Damien offers more to his clients, maximizing their business performance through their IT systems. His clients enjoy less downtime, higher returns on technology investments and more profits.

Along with technology, Damien is also passionate about business and particularly what he calls ‘Client Experience’. The theory behind this is that by focusing on delivering a consistently awesome client experience, you will have more loyal clients who spend more and never question your pricing. This of course translates to a better bottom line.  Damien believes that by choosing the right technology, maximizing client experience can be systemized enabling a repeatable best practice “Client Experience”.

Pin It on Pinterest

Share This

Share This

Share this post with your friends!