Proactive IT Solutions have been providing IT services to our business for many years. we have found them to be very knowledgeable, helpful & quickly attend to any concerns we have. Trish Edwards, PhysioSpot

This feedback has been received through the SMART-Connect independent client review system.

About this SMART-Connect best practice business advisor

Damien Battersby

Damien Battersby

IT Systems and Security Advisor

Damien Battersby is founder and managing director of Proactive IT Solutions, an IT company focused on helping business owners improve their bottom line through best practice technology. Over the past 15 years, Damien has worked with hundreds of small and medium business owners helping them get the best from their business through better technology.

By focusing on the business strategy and taking a proactive approach, Damien offers more to his clients, maximizing their business performance through their IT systems. His clients enjoy less downtime, higher returns on technology investments and more profits.

Along with technology, Damien is also passionate about business and particularly what he calls ‘Client Experience’. The theory behind this is that by focusing on delivering a consistently awesome client experience, you will have more loyal clients who spend more and never question your pricing. This of course translates to a better bottom line.  Damien believes that by choosing the right technology, maximizing client experience can be systemized enabling a repeatable best practice "Client Experience".

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